Frequently Asked Questions
The Answers You Need
How long will it take for my order to be shipped?
Processing for all orders is 1-3 business days. Weekends and Holidays are not included, and shipping time is not included.
Shipping Policy
Once orders have shipped and you have received tracking information, NIA NOIR can no longer be held liable for lost, stolen, or missing packages once they have shipped. If a package is returned to the seller at the fault of the customer (ie insufficient address) the additional shipping cost will be the responsibility of the customer.
What is your return policy?
We gladly accept cancellations.
Request a cancellation within 3 hours of purchase via email at shopnianoir@gmail.com
We are unable to accept returns or exchanges; however, customer satisfaction is extremely important to us!
Please contact us if you have any issues with your order!